Last updated: 27 April 2026

By using this website, making a booking, or purchasing from The Faces Co., you agree to the following terms.

This website is provided for personal use. You agree not to use it in a way that is unlawful, misleading, abusive, or interferes with the normal operation of the site. All content on this website, including text, images, branding, and design, belongs to The Faces Co. and must not be copied, reproduced, or used without permission.

We do our best to ensure the information on our website is accurate and up to date, but we cannot guarantee that everything will always be complete, current, or error-free. To the extent permitted by New Zealand law, we are not responsible for any loss or damage resulting from your use of this website, third-party platforms linked from it, or reliance on website content. Nothing in these terms limits your rights under New Zealand consumer law.

When you interact with us, for example by making a booking, placing an order, filling in a contact form, or subscribing to updates we may collect personal information such as your name, contact details, delivery address, booking or order details, and any information you choose to provide that is relevant to your enquiry or treatment.

We collect and use this information to manage bookings, process and deliver orders, communicate with you, provide customer support, improve our website and customer experience, and send occasional updates where you have chosen to receive them. If you do not provide the information we need, we may not be able to process your booking, order, or enquiry.

We do not sell your personal information. We may share limited information with trusted third-party providers who help us run our business, such as payment providers, booking systems, courier services, website hosts, analytics services, and email platforms. We only share what is reasonably needed for their role. Some of these providers may store or process information outside New Zealand as part of operating their services.

We may use cookies and similar tools to help our website function properly, understand how people use it, and improve your experience. You can adjust your browser settings if you prefer not to accept cookies.

We take reasonable steps to protect your personal information and keep it secure. We keep personal information only for as long as it is reasonably needed for our business and legal purposes.

You may request access to the personal information we hold about you and ask for it to be corrected if needed. If you have any privacy questions or requests, please contact us using the details below.

This website may contain links to third-party websites or services. Those sites and services operate under their own terms and privacy policies, and we are not responsible for their content, availability, or privacy practices.

We may update these terms from time to time. The latest version will always be available on this page.

These terms are governed by the laws of New Zealand.

Contact
The Faces Co.
Email: contact@thefaces.co.nz